Contract

PAYMENT POLICIES:
Thank you for selecting T-Bone’s BBQ & Catering (T-Bone’s) for your upcoming event. Please read the contract below and sign and date where indicated on the last page. A walk through of your venue will be scheduled after we have received your signed contract and required deposit.

For all events, a deposit of 50% of the total anticipated contract price must be included with your signed contract to secure your date and our catering services for your event. Payment in full is due five days prior to your event unless otherwise arranged with T-Bone’s. A $50.00 fee will be charged on all returned checks.

A final headcount is due to T-Bone’s no later than five days prior to the event. T-Bone’s will do our best to accommodate last minute increases in headcount but cannot guarantee food quantities for additional guests.

T-Bone’s guarantees that your “guest count” will be served. It is not our responsibility if you underestimate your “guest count”. We suggest that if you know that your guests are heavy consumers, you adjust your headcount accordingly.

Cancellations within 72 hours of the event will not be accepted and no refunds will be given after the 5-day headcount date has passed. The customer will be charged for prep time and food supplies in the event of a cancellation within 72 hours of the event.

CANCELLATIONS:
Please do not email or leave voicemail messages concerning last minute cancellations. You must speak directly to one of our catering staff. Emails or voicemails will not be recognized or accepted as a valid cancelation. Your cancelation or changes are not confirmed until T-Bone’s has contacted you either by email or phone to confirm your changes or changes. Every T-Bone’s catering event is prepared to order, and we have no way to re-use your food once it has already been prepared for you and you will be responsible for the full amount due for all prepared food.

GRATUITY’S:
T-Bone’s BBQ and our dedicated staff strive to provide you the very best catering service at all times. It is our belief that gratuities are not given but earned. You may add a gratuity upon payment of your remaining balance or on the date of your event if you choose. T-Bone’s thanks you in advance for your gratuity.

RUSH ORDERS:
T-Bone’s strives to assist our customers with their catering need, even if those needs occur at the last minute. If you have a rush order or request and the request is made after 2:00 pm the day before, your request may be subject to a $30.00 rush order fee to offset the cost of food and labor related to your request. Please note that product availability and meat selections may be limited so your understanding and flexibility is greatly appreciated.

FOOD ALLERGIES (NUT/DAIRY/GLUTEN/OTHER FOOD ALLERGY/SPECIAL DIET):
Please bring any allergy concerns to T-Bone’s attention prior to the date of the event.

T-Bone’s cannot guarantee full omission of all ingredients we use in our kitchen. Our kitchen and BBQ trailers are open plan type cooking areas and allergens such as nuts, and gluten are present so there is always a possibility of cross contamination even when taking every possible precaution. T-Bone’s will not assume any liability for adverse reactions to foods consumed, or items an individual may come into contact with, at any event catered by T-Bone’s. Our staff, chefs and Pitmaster’s are not trained on dietary allergies or intolerance. If you or any of your guests have a severe allergy, we cannot be expected to provide accurate information or recommendation.

FIELD SERVICE AREAS/CATERING VEHICLES:
T-Bone’s may at certain times for large events, need to store food in T-Bone’s catering vehicles, kitchen areas, under tables or in food prep tents or designated food prep areas. Food or food items stored in catering vehicles or related large food displays, are not the property of the client. Clients are not allowed to go through catering vehicles, catering storage areas, kitchens that have been identified as being used by T-Bone’s for food prep or storage or food storage areas.

T-Bone’s will arrive prior to the requested start time. Exact times will be agreed upon prior to the event if onsite BBQ has been requested, we will arrive several hours before the event to prepare the food onsite. T-Bone’s will begin serving at the requested time and will serve for one hour to one and a half hours, depending on the number of attendees. The customer and T-Bone’s will determine the actual serving time allocated for your event. Additional charges of $25 per server, per hour, will be added to your bill if the caterer is requested to stay longer than the contracted time.

T-Bone’s must be able to park the catering vehicle(s) close to the serving area and the serving area must be easily accessible by our servers and serving carts. Long distances and obstacles may require additional catering staff. Any conditions or obstacles that prohibit the use of our delivery carts may delay your serving start time.

T-Bone’s does not permit the usage of our BBQ trailer by anyone other than employees of T-Bone’s while our trailer is on site catering your event. Access to or entry into any of our catering vehicles by anyone other than T-Bone’s staff is prohibited. Any damage caused to our catering equipment or vehicles will be the responsibility of the client. Damage includes but is not limited to, damage to chafing dishes, décor, tables, rental equipment, plates, linens, glassware, vehicles or BBQ trailer(s). If catering vehicles or trailer(s) are parked on golf courses, any damages caused by stray golf balls will be the responsibility of the course owner or entity running the tournament where T-Bone’s is participating.

BREAKAGE/LOSS/LIABILITY:
Client assumes full responsibility for any damage or loss of any equipment, including but not limited to pop up tents, food service tents, tables, linens, table décor, Hawaiian or tropical décor and or backdrops, candles, lighting, chairs, glassware, plates, flatware, cloth napkins, chaffing dishes, chaffing dish lids, catering bowls and serving utensils, tongs, knives, spoons and cutting boards. Any lost stolen or damaged equipment will be charged to the client at replacement cost. All equipment should be present and ready for pick up by T-Bone’s after the event or at the agreed upon pick up time and location after the event. If T-Bone’s is not on site for your event, you are responsible for the safety of all food setup and serving related items left in your care by T-Bone’s. T-Bone’s does not accept responsibility due to negligence by the client or any attendees of the client’s event that causes any damage as a result.

BEVERAGE SERVICE:
If T-Bone’s is providing bar service and you are providing the beverages, T-Bone’s will open and serve the beverages you supply if your event is held at a private home or venue. However, there may be an alcohol insurance liability fee of $250.00 if it is held in a public venue such as a club house, community hall, ballroom, etc.

T-Bone’s can provide alcohol and bartenders for your event. T-Bone’s subcontracts alcohol service to an approved licensed company to handle all alcohol beverage sales. T-Bone’s is not licensed to sell alcohol, but we can provide bar service for your event. T-Bone’s staff will separate your opened bottles from your un-opened bottles as a complimentary service.

T-Bone’s will not serve any bottles or cans that are already open or that have had the safety seal broken prior to the start of our staff serving your drinks.

If T-Bone’s is serving drinks or tending your bar or beverage station, we will use clear tape to seal any beverage dispensers to prevent foreign objects or outside contraband from being added to the beverages contained within the beverage dispensers.

If T-Bone’s beverage dispensers are being used without a staff member from T-Bone’s present, T-Bone’s is not responsible for any contamination or outside drugs, alcohol or other objects that get added to the beverage containers without T-Bone’s knowledge.

T-Bone’s will not serve alcohol to any member of your party or event who appears to be under the influence of alcohol or controlled substance(s). We will not contribute to the additional overserving of your guests. We will card anyone who looks to be under 30, unless previous age verification was done.

T-Bone’s is not responsible for any member of your party who leaves your event under the influence of alcohol or other controlled substances and then commits a crime after leaving your party.

In addition to all the items listed above, T-Bone’s is not responsible for any member of your party that becomes intoxicated or has an adverse reaction to any alcohol served at your event.

Alcohol affects people in different ways. T-Bone’s is not responsible if your guests develop any form of “liquid courage” that makes them believe that they can sing or karaoke. Additionally, T-Bone’s is not responsible if while intoxicated one or more of your guests falls in love. We are not responsible if you take home what you believe is a 10 and the next morning you realize was closer to a 2. Likewise, we are not responsible for any pregnancy or tattoos that may have occurred while you were intoxicated.

T-Bone’s is not responsible if the alcohol you consume gives you a false sense of confidence which causes you to partake in bad dancing, using bad pick-up lines, excessive hugging & kissing, seeing things that don’t exist, becoming an expert on things you know nothing about, falling off chairs, bar stools or benches, telling the truth about things you shouldn’t, ruining your career, posting photos on social media that you’ll regret forever, phoning or texting your ex or any inappropriate behavior involving livestock.

GENERAL POLICIES:
T-Bone’s will not be responsible for circumstances beyond our control including but not limited to, viruses, pandemics, medical related closures, state or federal mandates, vaccine mandates, weather, traffic, accidents, equipment malfunctions, health issues, acts of God, fire, rain, alien landings, meteorites, disruptions caused by the second coming of Christ, death, zombies or a zombie apocalypse or disruptions within the atmosphere caused by paranormal activities. T-Bone’s will do our best to remedy all unforeseen circumstances beyond our control.

All left-over food will be left with the client. T-Bone’s is not responsible for the safety and quality of said food after it leaves our supervision and care. T-Bone’s is not responsible for any food being served which is not part of the agreed upon contract. Please bring any allergy concerns to T-Bone’s attention prior to the date of the event.

Detailed directions to the serving site including directions on where to set up, park and serve from is required no less than 10 days prior to the event. (Does not apply if onsite visit by T-Bone’s has been arranged). Any access or location changes must be communicated to T-Bone’s as soon as the client is made aware of them.

T-Bone’s requests that if we are grilling onsite that close proximity to the serving site be provided.

If the venue where your event is being held has a kitchen onsite and if T-Bone’s is authorized to work out of that onsite kitchen, T-Bone’s will return the kitchen to the same condition as we found it. T-Bone’s is not responsible for any janitorial services at the event venue unless prior arrangements have been made with T-Bone’s and agreed upon by both parties.

Sales tax is included on all catering quotes and the tax amount is not negotiable. The State of CA requires sales tax to be applied to all service charges, hot and cold food, carbonated drinks, serving staff working your event, labor, rentals and admin fees. If your organization is tax exempt or requesting tax exemption, you must provide T-Bone’s appropriate documentation showing your organization as a tax-exempt entity.

A delivery fee may be charged depending on the number of catering vehicles needed or travel distance to your event or venue.

Clients are responsible for payment of all expenses and reasonable attorney’s fees associated with any action brought forth to recover unpaid contract fees owed to T-Bone’s.

Should your event require additional certificates of insurance that our standard liability insurance does not cover, the cost of any additional certificates of insurance will be added to your catering invoice.

By signing below, I understand and agree that (a) I am the customer, who is responsible for this order and (b) I have read, understand, and agree to the terms and requirements listed in this catering contract.